WEDDING CAR HIRE T&Cs
BOOKING & PAYMENT
1. Subject to availability, a non-refundable deposit of £100 secures Lady T and our Driver(s) for the date and time required.
2. The balance is payable no later than 28 days before the date required.
3. Bookings that are made within 28 days of the date required must be paid in full at the time of booking.
4. We accept payment by Bank Transfer only.
5. The standard Wedding Car Hire period is three hours from the specified arrival time at the pick up address; to the time we leave the Reception venue; additional hire over and above three hours is charged at £50.00 per hour. If, on the event day, additional hire time is required, payment for the additional hour(s) is required to be paid before the end of the hire time period. Either via cash or Bank Transfer.
6. Time and mileage charges are based on activity from NR13 4DG, reasonable additional mileage / time charges will be agreed prior to acceptance of booking. Hire Millage is charged at £1.00p/mile, Driver Travel Time is charged at £30.00/hour and Travel Millage is charged at £1.50/mile to and from NR13 4DG.
7. By making a booking i.e. payment of the deposit and/or the full hire payment, it will be deemed that you have accepted without exclusion our Terms and Conditions of Hire.
8. We reserve the right to decline or accept a contract for hire at our sole discretion whether or not any suitable vehicle(s) is available.
OUR RESPONSIBILITIES
1. We make every effort to supply the exact vehicle(s) that you requested, however, occasionally due to circumstances beyond our control the vehicle(s) may not be available. In these circumstances we will:
a. Endeavour to supply similar best alternative vehicle(s); namely our SUV support vehicle, or;
b. If no alternative vehicle(s) can be provided, a full refund will be provided; please note this will be the full extent of our compensation to you. We therefore recommend that you obtain appropriate Wedding Insurance for your own protection.
2. We will do our utmost to ensure that our Chauffeur(s) are punctual. However, you will appreciate that we cannot be held responsible for events such as Road Congestion, Accidents etc.
3. Our vehicle(s) will be fully cleaned and prepared immediately prior to your Wedding Hire, however, we cannot be responsible for any change to the outward appearance of the vehicle(s) if there is bad weather or poor terrain en-route to you or during the hire period.
4. We are fully insured however, our insurance does not cover the following:
a. Customers to drive our vehicle(s) unless a separate arrangement has been made
b. Loss or damage to customer possessions
c. Consequential losses, delays or missed events
5. We cannot undertake to provide child seats unless agreed at the time of booking and some of our vehicles may not be able to have child seats fitted.
6. We reserve the right to take photographs at the event to publish and promote our services through our website, social media or printed materials. If you do not wish to have your images used, please make us aware of this in writing, in advance.
YOUR RESPONSIBILITIES
1. You will provide accurate full address details at the time of booking of the pick-up point, the ceremony and reception venues. Our booking form will show these addresses; please advise us of any inaccuracies immediately.
2. You accept that we may refuse to carry a passenger or passengers as follows:
a. Anyone who is, or is thought to be, under the influence of illegal drugs or alcohol
b. Anyone whose behaviour poses a threat to our Driver, the vehicle itself or other passengers.
3. You agree not to smoke in our vehicle(s).
4. You agree that no additional wedding paraphernalia will be attached to our vehicle(s) including but not limited to; tin cans or other items attached by string or adhesives, signs and slogans etc, unless agreed priorly and noted on the booking form.
5. You accept responsibility for any damage, negligent or otherwise, (other than that caused by a Road Traffic Accident or caused by our Driver) to the interior or exterior of the vehicle whilst on hire to you and further agree that you may be invoiced accordingly for any repairs or valeting required to bring the vehicle(s) back to pre-hire condition.